IT Support Helpdesk


Onsite and remote IT support solutions in Devon and Oxford

When an IT crisis arises, we know that your business demands an efficient response from a real person at the end of the phone

At Planet IT we offer unique and nimble IT support solutions based in Oxfordshire.

We encourage our IT technicians to complete as many first-time fixes as possible. All members of our Helpdesk are technically accredited & qualified to resolve any IT issue.

So as soon as you make contact with us, you are in safe hands.

 


We Can Offer Your Business


Full IT Audit

1st - 4th Line IT Support

Remote IT Support

Onsite Engineer Attendance

Dedicated Account Manager

90 Day Rolling Contract

Quarterly Meetings

Full Ticket & SLA Agreements


Planet IT has a large 1st to 4th line IT Support team in Oxfordshire, with a wealth of knowledge across all aspects of Business IT Solutions.

We understand that when it comes to your business, IT just needs to work, so we endeavour to provide first fixes where possible. Our detailed analysis on all call reports helps us to identify occurring problems and build a better IT infrastructure. Our philosophy is to resolve all issues for good rather than just providing a temporary fix. 

What sets Planet IT apart from the competition is that we care about your business.



remote or onsite IT Support company

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In case you need help

Support System

Already an IT Support customer? Go ahead and raise a ticket and a technical advisor will be assigned to you from our support system.

Ticket SLA: 4hrs

IT Support Phone

Pick up the phone and give us a call now. Our team of Support Engineers are on standby, waiting to answer your call and assist you.

Phone: +44 (0) 1235 433 911

IT Support Mail

Email the address below to have a member of the support team will be in contact shortly. Please provide as much detail as possible.

Email: support@planet-it.net