“When we first started the business back in 2003 we never believed we would be as fortunate as we are today. The growth of Planet has been underpinned and supported by the excellent staff and clients we have had here over the years and we are both so excited to see where this journey continues to take us.” -Sean & Gavin.
“When we first started the business back in 2003 we never believed we would be as fortunate as we are today. The growth of Planet has been underpinned and supported by the excellent staff and clients we have had here over the years and we are both so excited to see where this journey continues to take us.”
-Sean & Gavin.
Our Story So Far.
Best friends at school and business partners from the age of 12 (G&S Car Washing) Sean and Gavin invested every penny into this exciting venture. Planet IT was built out of frustration from working for IT companies who were more about profit than client satisfaction.
Sean and Gavin moved out of their home office into the luxurious surrounds of Harwell Innovation Centre. This was also the year they employed their first member of staff, Adrian Sweeney, who is still with Planet today.
Planet IT was nominated for our first award and we won it! Being named the "Kaspersky - Reseller of the Year’ was an amazing achievement in such a short period of time.
We welcomed our first engineer to run and manage our services and installations department. This was a pivotal moment as we turned our focus towards developing and creating a team of proactive engineers.
An amazing team resulted in 40% year on year growth. As a thank you, we started quarterly team building days ranging from parachute jumps to bank heists. We are proud of our team ethics and the days out maintain our Planet sense of fun!
Five years after Adrian Sweeney joined Planet IT, his hard work and commitment was rewarded when promoted to director in 2009. Unfortunately, the ‘king of the sales floor’ retired into management but has since developed into his new role admirably.
Increased cyber threats and a growing demand for reliable security saw us launch Planet IT’s security services team. Continuous training and our ability to attract exceptional new talent have created one of the most capable security services teams in the UK.
Our award cabinet is notably full after being nominated for and winning no less than 14 industry awards, but there is always room for more! In 2011, we went global when Planet IT was nominated by a security market leader in Dubai as "European Partner of the Year".
We launched a refined customer service model when it became obvious the big players in our industry were not really listening to their clients’. We decided to make a stand and are committed to ensuring you will always notice our innovative approach.
Supporting young talent to help shape the future of IT has always been important to our founders. In 2013 we partnered with a local college to provide apprenticeship schemes. We remain committed to helping young people develop a career in IT.
Nick Johns joined Planet IT as technical director to support clients in more complex IT environments. Nick is a great team motivator who excels at managing projects, collaborating with teams, interfacing with user base, and deploying technology to build successful solutions for business.
Fantastic success made us recognise the need to reorganise and plan for growth. We outgrew our old systems and processes and needed to solidify the managed services offering. This entailed more engineers, better internal systems, stronger infrastructure, increased management and new software to support delivery.
Record breaking growth, revenue and profits, but the most important achievement was our best customer feedback to date: • 96% of support tickets closed on first call • 93% said they would recommend us to someone else
Increased industry recognition, including the international standard for Information Security Management Systems, ISO 27001. This demonstrates Planet IT’s commitment to prevent theft, loss, damage or misuse of any sensitive information it holds or has access to.
Business has been so good, we are expanding quicker than we imagined and moved into our headquarters to accommodate our growth! A shiny, brand new office space is now ours at Milton Park and we are so happy to celebrate this milestone with our amazing team.
Prestigious new UK and European clients welcomed to Planet IT and we won a top industry award for the second year running! Planet IT was named Sophos Partner Of The Year for our client delivery, advisory service, expertise and commitment to offering next-generation network and endpoint protection.
We have been selected to join the Crown Commercial Services Framework. This means that Planet IT is one of a handful of IT companies that can provide hardware and software alongside any required services to local and national government, the NHS, MOD and any other public service.
Sophos EMEA Partner Of The Year 2022
Beating thousands of others, Planet are chosen as the top Sophos MDR partner in all Europe, Middle East & Africa