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Education in Focus: Biggest IT Refresh Year Ever

Education IT

There comes a point in the academic year where exams ramp up, teachers, lectures and support staff are focused on getting student’s through their end of year exams and keeping the momentum up until the summer break.

Meanwhile in the cool dark of the server room, the IT Support teams across all academic settings are preparing for the calm before the storm.

This year, while we may not be seeing exams like we previously would, the IT Teams in our educational establishments are preparing for their busiest summer refreshes ever. The woes of 2020 are behind us and the shift to classroom learning returning for 2021/22, the push is on to make the infrastructure improvements that were put off during COVID.

Saying all that, budgets are likely to also be tighter than ever. So how can IT teams get the absolute most out of their IT projects?

To help we have put together 5 top tips for smashing your summer projects in 2021

Plan Early

When it comes to any form of IT project the further ahead you are planning the better chance of success you have, so start early!

Engage vendors and technology partners. Test the market and understand your options. If you are looking 6 months ahead of where you need to be, then when do you have to make the choice on the technology or the vendors you are going to use? Be armed with all the information you need so you can overcome the challenges the project throws at you.

School ITHave a contingency plan

As you begin to plan your project, look at the what if’s…

For example, if you are replacing a server infrastructure, what happens if the new servers fail? Or before you have moved the data, if the old servers fail, do you have a backup? Have you tested it?

By implementing a rock-solid contingency plan you are positioning yourselves in such a way that you can overcome whatever challenges come your way.

Choose a partner you can trust

Remember you are not in this alone.

Whatever the chosen project you are undertaking there are partners who will help you achieve the goals of your organisation. However not all partners are equal. Not all partners have the same approach.

Find a partner who has the certifications and accreditations with the vendors you want to work with, i.e Dell Gold Partner or Microsoft Gold Partner with certified engineers. Don’t settle for “the local firm” as 9 times out of 10 they will get out of their depth very quickly. They’ll can end up making the challenges of delivering IT in education much worse.

So, pick a partner you can trust, and you know when you’re up against it, will have your back!

Only choose best of breed technology and don’t settle for last generation.

Lots of companies see education as an opportunity to move stock which the corporate world no longer wants – for example, servers which are now end of sale or software which has been pushed into its last few operational years.

You should never settle for anything other than the best in breed technology for your establishment. If budgets constrain that, reduce the scope of the project or limit the technology used. Don’t settle for old, refurbished or reconditioned equipment just to hit a financial goal. In the long term, you will pay the price when the equipment cannot be serviced and needs replacing before the business has got the full value from the solution.

Maximise gains using operations leasing

When making purchases in education, you have a great opportunity to access low cost or even free finance offerings for all of your large purchases. So, leverage these deals to extend your budget.

Limit the capex spend and get the best solution you can and prevent the project delays of stretching upgrades over 2-3 years which really need to be done today.

Using these top tips, your organisations should be able to avoid the pitfalls of so many education providers in the past and make sure you take step in the right direction when making your upgrade this summer.

Just remember you are not alone. At Planet IT we have a team of specialists who can not only support you with the decision making and selection of new equipment, but can support with the role out, implementations and upgrades to your systems.

If you want to talk to one of our educational team about how we can help you with your summer projects then please call 01235 433900 or you can email architecture@planet-it.net or if you would like to speak to me directly you can reach out to me via DM or at james.dell@planet-it.net.

 

Education in Focus: Cyber Attacks on the rise while protection remains behind other industries

Education Cyber Attack

2020 was far from an easy year for the education sector, with the strains of COVID-19, the forced move to remote learning and the constant moving goals of exams, assessments and certifications looming over the industry. IT improvements and IT budgets were shifted from infrastructure and enhancements to purchasing laptops and enabling learning over video. These changes have had a dramatic impact on all educational organisations. Unfortunately, we are starting to see the repercussions of this, with several educational organisations being hit by cyber-attacks.

Another Attack

This week we have seen the latest attack on the University of Northampton, this is unfortunately just another in a long line of victims of the last few years.

As many of you who have read my articles are aware, I have a long history in the education sector, working across schools, academies, and colleges. From this, I have a very first-hand experience of how budgeting works in education. I know its effect on the choices that we make when it comes to selecting solutions and ultimately protecting educational establishments.

When I read stories like the one about the University of Northampton, it churns my stomach. This is because I know that the ladies and gentlemen who work in the IT teams of these organisations will have been doing everything they could to protect the system. However, they are always constrained by the limits they have finically and with their current technology stack. Having personally experienced several attacks first-hand, the IT Team usually takes the brunt of the fallout from these events. In truth, it’s business management and senior management, who’s lack of understanding, allows these incidents to happen.

university cyber security

The real-world cost of an attack

When these kinds of cyber attacks in education occur, we all see the headlines and the public outcry about the fact these threat actors get into and disrupt educational organisations. What is very rarely discussed is the organisation’s cost.

The cost itself is not just that of recovering from the breach. Depending on what equipment has been affected and what can be recovered, the cost anywhere from £10,000 to £500,000!

However, on top of this, you have to add the cost of staff not working. The organisation not being able to deliver teaching and learning can easily cost an organisation over £50,000 a week.

We then have to consider the cost of the damage to the organisation’s reputation and any fines that may come in from the ICO if data has been lost. These costs can total into millions.

The worst part of all of this is that insurance will not always cover these costs if you have the wrong cover type. In a real-world example, we are aware of a case where an educational organisation had a total cost of an outbreak at £2.5 Million, this figure should be enough to make your senior management sit up and pay attention.

Where to start…

The question then is, how do we get our educational sector partners to a position where they can protect their data, deliver teaching and learning and ultimately avoid cyber attacks in education?

The answer is about prioritising spending and focusing on ensuring that a security landscape is in place that covers all bases and protects against all foreseeable attack vectors. We start this with solid anti-virus and anti-ransomware technology. Endpoint protection must be paired with a robust Endpoint Detection and Response product (EDR) or an Extended Detection and Response product (XDR). These technologies will give you a strong endpoint protection roster.

Then layered on top of this, you need to look at device encryption, which must be centrally managed. Then, on top of that, we need to pivot and look at the ingress points on your network, this being your email and your firewall. Both should be robust next-generation products that use both Unified threat management and a traditional stateful firewall approach.

school cyber security

And then there’s the human element

When we have tackled the technical delivery needed to secure the network, we need to look at your staff and the human firewall element of protection. From this regard, we should be looking at Phishing training, security awareness and data protection training.

When you have all these pieces in line and configured to best practice, then there is a good chance that you will mitigate most risks towards your organisation. Now, that doesn’t mean your senior management can wash their hands of cybersecurity. Proper cybersecurity protection is reviewed and maintained regularly, and this also means patching all your other IT systems; it’s a busy and full-on task to undertake. However, if you do it correctly, it’s advantageous knowing that you are keeping your learners, staff and visitors safe and protecting against the effects of a cyber-attack on the business, individuals and the wider community

If you would like to have a conversation about how we can review your security landscape and work with you to build a robust cybersecurity landscape for your organisation, then CLICK HERE to book a meeting with me, or you can email me at james.dell@planet-it.net and together we can work to align your organisation against the current and future risks.

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