Managed Phone Support

Peace of mind from helpful, accredited engineers

At Planet IT, we appreciate that if you’ve already purchased a telephone system outright or have a lease rental agreement, you may not be looking to replace this immediately.

You may need a partner you can call to make changes and keep your current system running or to provide support if the system fails. With our Managed Phone Support, our accredited engineers are here to help, whatever happens.

Planet IT offers tiered levels of maintenance support, to fit business needs. Our accredited engineers have over 15 years’ experience and are experts at fault-finding, irrespective of telephone system, configuration or handset type.

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We have a thorough approach, involving site visits and a full pre-maintenance inspection prior to offering guidance. This is followed by a full systems audit, including all integral cards, licenses and handsets to ensure our engineers have the ability to maintain the system moving forward.

Farah Nazir-Chapman – Telephony & Connectivity Manager

“Once you’ve invested in a phone system, you want to make sure it keeps running. My goal is to ensure that my customers are happy for the life span of their phone systems.”

Planet IT partners with the UK’s top backup vendors to ensure your data is protected. If the unexpected occurs, your business will continue to operate.

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