Telephony

Voice and unified communication services for all businesses

Whether you require onsite, hosted, traditional or unified communications, we can help you design a flexible solution that works perfectly with your business.

At Planet IT, we partner with industry leading vendors allowing us to provide your business with the most technically viable solutions.

We give our customers access to the best products on the market, designed to resolve the challenges of the modern workplace.

✅ Hybrid On Premise Phone Solution – Not every business is ready to go with a cloud hosted solution and at Planet IT we work with all the major brands to deliver hybrid onsite phone solutions configured exactly how you need them

✅ Hosted Phone Solution – With the increasing need for a work from home solution, having a flexible and reliable hosted phone solution is key to keeping your business going. We work with vendors that can deliver on all sized budgets and requirements

✅ Microsoft Teams as a Unified Communications Tool – Direct Routing provides connectivity to Microsoft Teams enabling full PSTN breakout on the public telephone network. Use Microsoft Teams as a VoIP enabled communication tool to replace your existing phone system. Read more about Direct Routing for Teams HERE.

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The Planet Difference

Businesses now require so much more from their phone systems and with the need to collaborate using video, conferencing, and team messaging, it’s essential you have the IT experience and know how to ensure you are getting the best experience from your solution.

✅ Expertise – In the unlikely event of any problems, our dedicated engineers will guide you through the first line checks, run line tests to analyse faults and liaise with you to arrange an engineer visit if required

✅ One number for support – Whether you are already using us for our managed helpdesk support or are considering us, having one number for support regardless of the issue, ensures your employees have more time doing what they do best

✅ Connectivity – Planet IT can ease the pain of having to communicate directly with line providers and ISPs by taking over your line rentals, call charges and associated services. We can even invoice you directly from our billing platform on one easy-to-read bill

Farah Nazir-Chapman – Telephony & Connectivity Manager

“By having the right solution in place for our customers, we’re able to ensure that businesses get what they need from their phone system, not what they’re told they need.”

At Planet IT, we partner with selected telephony vendors to ensure that your data is protected no matter what happens. If something unexpected occurs, your business will continue to operate.

Microsoft Gold Partner
Ring Central UCAS
wildix VOIP
Gamma VOIP
Panasonic phones
Samsung phones
virtual 1 phone system

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