About Us

Our Story - Planet IT

Planet IT was born in 2003 to two school friends, Gavin Jones and Sean Smith, who simply wanted to offer a better service to customers. Planet IT offers IT solutions to IT professionals with the objective of being the most nimble and informative IT solutions provider in the UK. At Planet IT, we are a perfect mix of young enthusiastic IT professionals working alongside seasoned consultants with over 20 years of hands-on experience. This creates the perfect blend of knowledge and drive to complement our relationships with all the major hardware and software vendors. It also allows us to offer you a complete wrap-around IT solution service.

Our goal is to continue growing organically through referrals and word of mouth recommendations which, historically, has enabled Planet IT to expand and develop year on year.

Please read our timeline to see some of our achievements over the last 9 years.

IT Support

IT Support

Our first priority is to offer the level of IT support we would like to receive as customers. Our support contracts reflect our flexible and reasonable approach to both IT and business. We offer more free consultancy and health checks than any other competitor in our industry.

We do this because it’s the correct thing to do as an IT support company. We ARE an extension of your business and we insist on a long and trusting relationship. We rely on our clients to recommend us, so our clients need to be able to rely on us in any situation.

IT Sales

IT Sales

Our aim is to keep things simple by being the most reliable and proactive experts when it comes to offering best-of-breed IT solutions. We want our service delivery to exceed all expectations and our business to keep growing organically through first hand recommendations.

Whether you are a 5-user or 5k-user business, our track record speaks for itself by consistently delivering above expectations. This has meant that our retention and growth rate are exemplary. As always, we will continue to invest in intelligent proactive staff members and new service offerings so our clients can benefit and grow with the technology that surrounds us all.

Meet the management

Adrian Sweeney
Sales Director

I started at Planet IT in 2006 and progressed in my role to Sales Director in 2008. Since then I have continued to grow and develop sales across both SMB and enterprise markets.

Gavin Jones
Co-founder / Director

Planet IT is a growing IT reseller with a strong focus in IT Network Security and IT Managed Support. We also provide hardware and various software solutions to our clients across the UK.

Sean Smith
Co- founder / Director

Please explore this website to see the clients we deal with, big and small. We distinguish ourselves by remaining flexible for our clients all across the UK, but also in the US and Europe

Nick Johns
Technical Director

Solutions IT Professional who excels at managing projects, collaborating with project teams, interfacing with users, and deploying technology to build


  • James Dell - Swindon College
  • IT Manager - 7k users

Planet IT has been a very professional & reliable IT resource who we would openly recommend to other schools & Academies.

  • David Higgs - Harlow College
  • IT Manager - 5k users

From the security essentials audit to the rollout & delivery we always felt in safe hands.


  • Kevin Hall - Imperial War Museum
  • ICT Infrastructure Operations Manager

I have been a customer of Planet IT and Gavin Jones since 2005, when they won a tender to supply an end point security solution and have used them in both companies that I have worked for since this time.

...there are very few suppliers that are as trustworthy, prepared and as transparent as Planet IT...
Planet IT have grown considerably since I have been using them, but have managed to retain the feel of a small company by ensuring that a tailored personal service is always offered and that every penny spent is appreciate