How Can We Help?
As part of our 4th line support contract, you will immediately benefit from adding a large team of senior engineers as an extension to your IT department. The contract is tailored to your installed technologies, allowing your team to have support when they need it the most.
✅ Escalation Support – Direct access to our senior escalation engineers on the helpdesk to troubleshoot and remediate your issues as quickly as possible
✅ Holiday Cover – Whether just a bit of 1st and 2nd line support cover or escalation and senior engineer cover – we can provide it all either remotely or onsite
✅ Affordable – Senior engineers do not come cheap and our 4th line contract is the perfect addition to any IT department at an affordable price
✅ Vendor Support – We hold significant partner statuses with all major vendors giving our team faster direct access to vendor support
✅ IT Project Support – With a large team of senior IT project engineers we can help at every stage from scope, implementation, and support. On top of this, you will receive a discounted day rate only available to our support clients. For our skill-set please see check out our Professional Services Fact Sheet