Fully Managed IT Support
Where we become your IT department
Our Fully Managed IT Support provides a complete outsourced remote helpdesk for your employees to raise their issues at a price per employee per month.
No matter the size of your organisation, keeping up with the ever-changing landscape and demand of IT is a challenge and is why it makes perfect sense to outsource your IT support to a much larger team of experts.
Key Challenges
Resolution times – Suffering long waiting times often leads to poor productivity and sometimes complete business downtime
Proactive Monitoring – Not having the time or the expertise to identify and monitor the issues before they happen
Lack of Expertise – Whether you have a small IT team or a small outsourced provider, we often see businesses not having access to the expertise needed to get issues fixed promptly
IT Strategy – Many businesses are often left with dated technologies and limited access to fully appreciate how IT can drive a business forward
How Can We Help?
With so many options out there, when it comes to outsourcing your IT, making the decision on who to partner with is such an important and crucial decision for your business.
At Planet IT, we do not believe in long-term contracts. Our clients stay with us because of the quality of service we provide. We become your IT department, leaving you to do what you do best.
Service Guarantee
As a service company, we believe the Planet IT performance should always be as good as our last 90 days. We are against tying our customers into lengthy agreements that span years and are strongly committed to offering 90 day rolling terms on every IT support contract.
Want to arrange a call?
If you would like to speak to one of our team about our Managed IT Support or any of the other services we offer then please contact [email protected] or call us on 01235 433900 and one of our team will guide you through the packages and pricing options.
“In IT there are many challenges, but getting support should never be one of them. My team is focused on removing the barriers to IT support, ensuring that all our customers feel satisfied with the service they receive.”
When I hired Planet, I told my colleagues I rated them 11/10 but as the partnership developed that has escalated to 20/10. Planet take the initiative and solve the problem before it occurs.