Fully Managed IT Support for Large Businesses
Enterprise-Grade IT Support Services Designed for Large Organisations
Transform Your IT Operations with Scalable, Secure, and Strategic Managed IT Support
For large businesses with complex IT needs, ensuring seamless operations, enterprise security, and scalable solutions is critical. Planet IT delivers award-winning, enterprise-level IT support services, acting as an extension of your internal team or as your fully outsourced IT department—designed to scale as your organisation grows.
Our Fully Managed IT Support provides a comprehensive outsourced IT helpdesk, giving your employees direct access to expert support, backed by enterprise-grade cybersecurity, daily monitoring, and a clear, strategic IT roadmap—priced per user, per month.
Our stats back us up…
Why Large Enterprises Choose Planet IT as Their IT Support Partner
Partnering with Planet IT gives your business access to an extensive team of IT specialists, proven methodologies, and future-proof strategies.
Scalable, Cost-Effective Enterprise IT Support
Priced per user, per month, offering predictable IT costs without compromising service quality. We include unlimited remote helpdesk access, with on-site support included at no additional charge.
Enterprise Cybersecurity and Compliance
Daily security and backup monitoring to proactively detect and mitigate threats. Full compliance with ISO standards, Cyber Essentials, GDPR, and sector-specific regulations such as FDA and GMP.
60+ Senior Engineers and IT Specialists
Access to a large and growing team of over 60 engineers with expertise across industries. Your dedicated account management and senior technical architects will guide your IT strategy.
Strategic IT Roadmaps Aligned with Business Goals
We will create a bespoke IT roadmap created within the first 90 days. This will be tracked at regular strategic reviews to align technology with your evolving business needs. We believe in a focus on long-term business objectives, not just day-to-day IT issues.
Planet IT has provided superior IT support and maintained an impressive 95% customer satisfaction score among ResMedians.
In a short few years, the partnership has evolved considerably and now consistently delivers outstanding service, dependability and unwavering value while delivering security protections and reducing risk.
– ResMed Global Star Supplier Awards: A-Rated Winner
ResMed is an international leader in the Pharmaceutical industry, and they trust Planet IT globally to power their IT. We lead their IT Support helpdesk and Infrastructure teams, which are guided by our IT strategy and future-proofed roadmaps.
Many thanks for your ongoing support! Your thoughtful, adaptable and personable approach makes all the difference.
– Chris Winchester, CEO of Oxford PharmaGenesis
Compliance, Data Security & Risk Mitigation for Enterprise IT
Protecting sensitive data and intellectual property is non-negotiable. Our IT support services includes Advanced cybersecurity frameworks to protect against evolving threats, End-to-end data encryption, Zero Trust policies, and 24/7 network monitoring and Compliance audits and ongoing risk assessments aligned with ISO, GDPR, and sector-specific regulations
Whether you are striving for ISO27001, Cyber Essentials Plus, FDA, GMP or other professional standards, our experts and Proactive management of regulatory updates, ensuring your IT systems stay compliant and secure
Scalable IT Solutions That Drive Business Growth
Whether your organisation is expanding organically, through acquisition, or experiencing rapid growth, our tailored IT services for large enterprises ensure you have the technological foundation to scale efficiently.
⭐️ Our service focuses on scalable IT infrastructure to support thousands of users across multiple locations
⭐️ Cloud migration, hybrid cloud management, and data centre optimisation
⭐️ Enable collaboration, data analysis, and innovation at scale
⭐️ Support for R&D initiatives and operational excellence through technology
Proactive Support and Rapid Response—Wherever You Are
Downtime is costly in any large organisation. Our proactive managed IT services are designed to keep your systems operational, efficient, and secure.
⭐️ 24/7 monitoring and support, ensuring minimal disruption to your operations
⭐️ On-site support anywhere in the UK, with guaranteed SLA response and resolution times
⭐️ Monthly SLA reporting, giving you full visibility of performance and KPIs
Book a Strategic Consultation with Our Enterprise IT Experts
Connect with James Dell, our Technical Architecture Director
On your consultation call, James will:
🚀 Share insights on emerging IT trends in large organisations
🚀 Discuss your IT roadmap, digital transformation, and support strategies
🚀 Advise on enterprise cybersecurity best practices
🚀 Recommend scalable IT solutions aligned to your business growth
Key Benefits of using our Managed IT Services
✅ Priced Per User, Per Month – A simple, affordable, and scalable structure providing unlimited remote access to our helpdesk
✅ On Site Fix Included – If we cannot fix an issue for you over the phone, we come to site at no additional charge
✅ Security and Backup Monitoring –We provide daily monitoring to capture the issues before they happen and to provide peace of mind
✅ Large Team of Experts – Our technical team of over 50 engineers is growing all the time, enabling you to access a wealth of experience that would be otherwise unaffordable
✅ IT Roadmap and Strategy – Within the first 90 days, one of our senior team members will create your bespoke long-term IT Strategy. This will be constantly reviewed to ensure your business is in touch with the latest technologies available
✅ SLA Achievement Reporting – You will receive a monthly report that details how quickly we are responding to and resolving your issues
How Can We Help?
With so many options out there, when it comes to outsourcing your IT, making the decision on who to partner with is such an important and crucial decision for your business.
At Planet IT, we do not believe in long-term contracts. Our clients stay with us because of the quality of service we provide. We become your IT department, leaving you to do what you do best.
Want to arrange a call?
If you would like to speak to one of our team about our Managed IT Support or any of the other services we offer then please contact [email protected] or call us on 01235 433900 and one of our team will guide you through the packages and pricing options.
