IT Support For Pharma and Life Sciences
Your Trusted IT Partner For The Pharmaceuticals, Clinical Research Organisations, Biotechnology And Medical Device Companies
Our Experience in delivering IT Support to the Pharma and Life Sciences Sector
Join leading pharmaceutical and life science companies who trust Planet IT as their preferred IT partner. Book a meeting to learn more about our specialised IT solutions and how we can empower your business to thrive in an increasingly competitive and regulated industry landscape.
Together, let’s drive innovation, compliance, and success.
Many thanks for your ongoing support! Your thoughtful, adaptable and personable approach makes all the difference.
At Planet IT, we understand the critical importance of technology in driving innovation, compliance, and success within the pharmaceutical and life sciences sectors. With our specialised IT support tailored to the unique needs of these industries. We empower businesses like yours to navigate complex regulatory landscapes, harness the power of data-driven insights, and accelerate breakthrough discoveries with confidence.
Our Pharmaceutical services division works with small and medium-sized national and international companies as a full IT department or as an extension to internal IT teams.
Industry Expertise
Our team consists of IT professionals with in-depth knowledge and experience in supporting pharmaceutical and life science companies. We understand the intricacies of your operations and the regulatory requirements you face, allowing us to provide targeted solutions that address your specific challenges.
Compliance Assurance
Regulatory compliance is non-negotiable in the pharmaceutical and life science sectors. With Planet IT you can rest assured knowing that your IT infrastructure and systems are designed, implemented, and maintained with compliance in mind. From FDA guidelines to GMP standards, we ensure that your technology environment meets the highest regulatory standards.
Data Security and Confidentiality
Protecting sensitive data is paramount in Pharma and Life Sciences research. Our robust cybersecurity measures safeguard your intellectual property, patient data, and proprietary information from cyber threats and breaches. We implement industry-leading security protocols to mitigate risks and maintain the confidentiality and integrity of your data.
Customised Solutions for Research and Development
Innovation drives progress in the pharmaceutical and life science industries. Our scalable IT solutions are tailored to support your research and development activities, facilitating collaboration, data analysis, and experimentation. Whether you’re conducting clinical trials, developing new drugs, or optimising manufacturing processes, we provide the technological foundation you need to succeed.
Proactive Support and Rapid Response
Time is of the essence in pharmaceutical and life science operations. That’s why we offer proactive IT support and rapid response services to minimise downtime, resolve issues swiftly, and keep your critical systems running smoothly. Our dedicated team is available to address any technical challenges you encounter, allowing you to focus on your core objectives without interruption.
Get a personalised consultation with James Dell, Associate Director and Head of Technical Architecture.
James has over 20 years of experience and has helped our Pharma and Life Sciences clients deliver their IT goals.
On a call, James can:
🚀 Provide advice on the trends he sees in Pharma/biotech organisations we support
🚀 Advise on IT strategy and discuss potential IT support requirements
🚀 Cyber Security Advice and best practices to ensure compliance in Pharma and Lifesciences
Key Benefits of using our Managed IT Services
✅ Priced Per User, Per Month – A simple, affordable, and scalable structure providing unlimited remote access to our helpdesk
✅ On Site Fix Included – If we cannot fix an issue for you over the phone, we come to site at no additional charge
✅ Security and Backup Monitoring –We provide daily monitoring to capture the issues before they happen and to provide peace of mind
✅ Large Team of Experts – Our technical team of over 50 engineers is growing all the time, enabling you to access a wealth of experience that would be otherwise unaffordable
✅ IT Roadmap and Strategy – Within the first 90 days, one of our senior team members will create your bespoke long-term IT Strategy. This will be constantly reviewed to ensure your business is in touch with the latest technologies available
✅ SLA Achievement Reporting – You will receive a monthly report that details how quickly we are responding to and resolving your issues
How Can We Help?
With so many options out there, when it comes to outsourcing your IT, making the decision on who to partner with is such an important and crucial decision for your business.
At Planet IT, we do not believe in long-term contracts. Our clients stay with us because of the quality of service we provide. We become your IT department, leaving you to do what you do best.
Service Guarantee
As a service company, we believe the Planet IT performance should always be as good as our last 90 days. We are against tying our customers into lengthy agreements that span years and are strongly committed to offering 90 day rolling terms on every IT support contract.
Want to arrange a call?
If you would like to speak to one of our team about our Managed IT Support or any of the other services we offer then please contact [email protected] or call us on 01235 433900 and one of our team will guide you through the packages and pricing options.