2021 – The Big Technology Winners & Losers

2021 Best and Worst Technology

Just over a year ago, I sat down to write a technology review of 2020. We had just seen the single biggest transformation that had happened to global businesses in the last 20 years!

The digital acceleration forced upon businesses as COVID-19 hit and government lockdowns continued changed the way that businesses needed to operate. Those who had failed to invest in their IT systems very quickly came unstuck. Businesses looked at their IT teams and demanded their systems be brought up to date.

(If you missed it, you can still read last year’s article HERE)

Entering 2021, I knew it was going to be the year of the cloud, and it very much has proven to be. The global silicone shortages impacting chip production alone assured this. For many business the only choice has to been to go to public cloud and leave the traditional on-premise infrastructure behind. Because of this, and what has turned into a challenging year for different, but somewhat the same reasons as 2020, here is my list of the 2021 winners and losers…

Winners

 

Public Cloud

Both Microsoft and Amazon have this year continued to gather businesses in their ever growing datacenters. This proves that business are finally coming around to the fact that some things can be done better if you let the industry giants do it. I have long believed the future was public cloud. 2020 proved this point with 2021 then accelerating this at a rate that was far beyond anything we thought possible. Business who were steadfast against the cloud removed barriers to get into Microsoft, Amazons and Google’s systems.

Public cloud will in my option continue to be one of the biggest drivers in 2022, with many businesses having an approach of either on-premise with hybrid cloud or full public cloud in 2022. The focus on compliance and data security by the big three continues to make private cloud a challenge to uptake for many businesses as they struggle to complete with the tools and level of protection that Amazon, Microsoft and Google can invest in. Just remember, when moving to Public Cloud that it is a shared responsibility model!!!

Public Cloud

 

Intel

What a difference a year can make! 12 months ago Intel was a shell of its former glory and was looking like a Marvel hero at the end of Infinity War (*Spoolers the hero’s don’t do well in that movie).

With the desktop processor being stuck on an architecture which AMD and Apple had long since surpassed limited to core counts and feeling like it could be a tough 2021 for big blue. Well this all changed with the return of a titan in Pat Gelsinger, after his stint with VMware. Pat returned to put Intel back on the path that he had started them on some 8 years before and successfully accelerated the new chip design out the door.

Dubbed “Alder Lake” the new Intel desktop processor line-up moves away from the traditional design to mirror that of Apple with E and P Cores (Efficiency and Performance). The focus being that E cores can use less power and thus make your laptop battery run for longer. The P cores can be activated to drive the system forward when it needs to complete some heavy compute tasks. These processors were released under the 12-Generation banner and have received praise from across the technology landscape. Windows 11 has specifically taking advantage of the core design and then have shown an experience well above that of the AMD processor with their all power core design.

This has been a good year for Intel and with Pat back in charge, I think we are likely to see them continue to battle Team Red for years to come.

 

Microsoft Windows 11

Windows 10 will be the last operating system you ever need, said Microsoft in 2015.

Well, 6 years later we are all upgrading to Windows 11, a very well thought-out and great overhaul of the Windows operating system. We now have some of the best features of MacOS and Linux with the trusted platform of Windows 10 providing its core.

I am a massive advocate of Windows 11, even if the naming convention is getting a little stupid (but then they could have called it Windows 21 then we all would have been in a much worse place).

In my review of Windows 11 I warned that early upgrades for business can be risky and that Windows 11 offers some challenges. Well I am glad to say, 3 months on my daily driver still remains on Windows 11 and my home device has even been given the upgrade with no real issues to speak off.

I think Microsoft have placed Windows 11 in a great position to be the operating system for businesses and home users in 2022. Hopefully by the later part of 2022 most devices will have moved from Windows 10 and we will finally see the death of Windows 7 (well, a man can dream right?)

windows 11 launch

Losers

 

Private Datacenters

On the exact reverse of the rise of public cloud we continue to see the need for private data center hosting reduce.

Many businesses are asking the question; “what can you do better that AWS, GCP or Azure?”. In the past, this difference was a clear winning feature for private cloud, however as time moves on the realisation that what are ultimately smaller players in the hosting market aren’t able to compete with the uptime, security, financial protection and costs that public cloud offers.

While I still strongly believe there are use cases for private cloud, I think the salesman’s arguments of it being “safer” than the public cloud have all been proven to be subjective and businesses should ultimately choose the best solution for them.

Apple

Second year in a row for Apple in this category, and no it’s not Apple Hate!

Apple have been hit pretty hard this year by two factors: the chip shortages and then a lack of interest in the products in a year where many people upgraded midterm.

2020 has seen Apple’s shares drop quite heavily against the backdrop of a lack of device production and thus device sales. Hopefully for Apple this gives them a kick to invent something new or dramatically different in 2022. As the company that coined the phrase “Think Different” it’s about time they did exactly that.

Apple macbook

Onsite Infrastructure

The downturn of on premise infrastructure continued in 2021 with devices being hard to source due to the chip shortage. Add this to the move to the cloud and we can easily see the onsite infrastructure requirement drop down to a new low. However, we expect this to come back with a vengeance in 2022 as kit becomes available and business adjust to a hybrid approach.

Unfortunately for on premise infrastructure this is being held back considerably by the global supply issues and less so by peoples want for the technology.

 

There has been many more winners this year, with business firing on all cylinders in 2021. However, we have also seen that this year some of the losers have taken a much bigger hit than expected.

I think the major take away for 2022 is that the IT landscape was changed by 2020 in a major way. The needs and wants of business have adjusted and now, as IT professionals, we need to fit around the needs of 2022 and onwards and stop looking to legacy for the solutions.

Whatever 2022 brings I am excited to be at the forefront of matching our customers to the latest and greatest technical solutions.

Windows 11 is here. It’s glorious but hold your horses!

Windows 11 is here

Windows 11 has arrived with a fresh new look, increased speed and a whole host of new and improved features. However, if your business is looking at Windows 11 and thinking, “we only just got off Windows 7”, now is the time to be thinking about the future.

 

You don’t need to update today of course; you officially have until the 14th of October 2025 to get your estate from Windows 10 to 11. However, as many businesses learnt the hard way with Windows 7, the migration to a new operating system is not all plain sailing.

 

Windows 11 brings its own complications and challenges, when it comes to application support, hardware support and the overall end user experience. All of these can be overcome but only if the business understands them and understands how to combat them.

 

How should you start the roll-out?

Our suggested approach is that from November 2021, a strategic steering group be created within your business to test, run, and live with Windows 11 as their primary business device. The aim of this is to begin to unpick the operating system in your business and ultimately to ensure business functionality.

 

We will recommend that for these users, a spare Windows 10 device is kept in your office to provide to these members of staff in the case of a failure. This will ensure your user can get back working in a short space of time, however as a business you need to start assessing and understanding the impact that Windows 11 will have on the company and then laying the foundations for migrating across to the platform with-in one year from active support (October 2022).

windows 11 surface devices

Why starting early is key for business continuity.

This adoption is crucial because many businesses were impacted negatively by holding onto Windows 7 for far too long past its good end of life. This was in part due to the fact the businesses had not invested the time into ensuring they understood the business change and how to successfully manage this. It is vital that this process is started early, the issues learned and how to overcome these. From this you can then develop a staged team by team plan, alongside the testing to ensure that once a satisfactory level of business support and satisfaction is reached that users begin to migrate over from Windows 10 to 11.

 

The Big Rollout.

We suggest completing the migration in a team by team, location by location and in a phased approach. We would suggest that any business needs to be off Windows 10, 1 year before the end of support in 2025 as you do not want to be in the same potion that many where come the end of Windows 7 support. You must remember that once this date hits any system still on this legacy operating system will be at risk from attack and will increasingly be a target for cyber criminals.

 

If you would like to discuss with myself or any of the Technical Architecture team at Planet IT about how you can get ready for Windows 11 you can reach us using the contact details below.

 

Contact me at – LinkedIn Message James Dell or Email: james.dell@planet-it.net

 

Call 01235 433900 or Email: architecture@planet-it.net

windows 11 launch

Webinar Recap: Microsoft New Commerce Experience – Big changes are coming!

Microsoft NCE changes

This week, we hosted a Live Webinar where we outlined the upcoming changes to how Microsoft sell their licences and it affects organisation of all kinds – what Microsoft are calling their New Commerce Experience (NCE).

🚨 As a Microsoft Gold Partner. we were one of the first in the UK to present this. We were so early in fact, that only a couple of short hours after the webinar, Microsoft announced that they will be pushing back the release date for New Commerce Experience from October 14 2021 to January 2022! 🚨

The reality is, that it is still happening. This just gives us a little more time to decide on the licences that best suit your organisation.

So please still watch the webinar recording below. All the information is still key to making the right decision for your business. To ask any specific questions about your situation, reach out to your Planet IT account manager or email enquiries@planet-it.net.

On the webinar, our resident Accredited Microsoft Experts, James Dell & Adam Harrison covered:

✅ The price increases for CSP licences.

✅ Open licensing is moving to CSP. How will this affect you?

✅ How the Enterprise Agreement resizing will affect you.

✅ How CSP licensing terms are changing.

✅ How these changes effect your existing licensing

 

Did you miss it? Or would you like to watch it again? Well, the good news is that we recorded it and you can check it out here:

Your Questions, Answered.

We received lots of questions throughout the webinar and did our best to answer them. Watch the recording to see if your questions would be answered at the end, however if you have any more, please reach out to James himself on 01235 433900 or email directly: james.dell@planet-it.net.

Remember to ask him about our Microsoft 365 health Checks!

 

 

 

 

Windows 365 – Windows 11 Comes to your Browser!!

Cloud PC Windows 11

Microsoft has just announced a new “Cloud PC” product where users can stream windows devices from anywhere!

When COVID-19 hit, many people in offices were forced to start working from home. Because of this, Microsoft sped up into the development of Windows 365 so people, wherever and whenever, can work more collaboratively.

Windows 365 will work similarly to what we know as game streaming. The computer will be hosted in a data centre, somewhere remotely, and then streamed to local technology.

This means all sorts of devices from anywhere, ranging from family computers in your home to monitors in the office, that runs Windows desktop can leverage Windows 365 and then you can close the session knowing that your data is safe, secure and saved.

Security Is Key

It is way more secure than working on a local PC, as your local PC is most likely full of personal applications, data and untrustworthy applications, which may go against your business practices. Windows 365 then solves multiple problems such as keeping Word documents and important PDFs where they belong, in business cloud storage, and not at risk of exploitation.

Additionally, Windows 365 will have ultra-fast connections to Azure and Office 365 data, which is very useful when it comes to handling data and finding sufficient ways of sharing workload amongst peers.

Microsoft is marketing it as the new way of using a PC, they want to find a way of demonstrating and solving the difficulties of working from home, so as they state, it is a “hybrid Windows for a hybrid world”.

 

So when do we get to see it, and how does it work?

The software will launch in August for business customers of all sizes however under the technical covers of it all, it is built on Azure Virtual Desktop and managed through Microsoft Endpoint Manager (MEM), Microsoft’s cloud-hosted device and application management solution and for those without MEM, tools are directly integrated into the Cloud PC portal. A MEM licence is therefore not essential.

Windows will also use multi-factor authentication capabilities and admins can apply security policies using MEM if needed. Furthermore, Microsoft has designed a custom “security baseline” meaning a set of policies can be applied to Windows 365 as a simple baseline, however, you can modify this to fit your criteria.

There are even plans in the future for an offline mode, though this will not be included in the initial release. When that happens, they would then be supporting an offline mode where the whole virtualisation environment can run locally and be isolated from your local operating system. When your connection gets restored then that workload will automatically move back up into the cloud. In the complex cybersecurity environment we have seen, businesses need a solution that helps their employees collaborate, share and create while also keeping their data secure.

If you want further information about Windows 365 and how this could change your business practices, then please feel free to reach out and get in contact using the details below

Call 01235 433900 or Email : architecture@planet-it.net

 

Harriet Besford

This article was written by 17 year old Harriet Besford, a Didcot Sixth Form student who joined us at Planet IT for a week’s work experience. Harriet has a keen interest in Cyber Security with plans to study it at University. I think from reading this article, you will agree that she has a strong future in this field!

 

It’s Time Your Business Adopted UEM, And This Is Why!

UEM Endpoint Device Management

The way in which we manage our workforces’ devices is changing. Gone are the days of large, overly complicated on-premise management solutions like Quest (Dell) KACE and Microsoft System Centre. With the continued drive of remote working, flexibility and ultimately employee separation our management tools need to change, now.

Luckily, Microsoft where ready for this move to remote management. They and have spent a long time and A LOT of investment in turning the 2011 product of Microsoft Intune into the 2021 product, which is now known as Microsoft Endpoint Manager, a now formidable UEM (Unified Endpoint Management) tool.

Evolution – just in the nick of time

The original Intune product was designed to answer the question of the time: How to we provide some form of management to the changing device landscape? With the launch of new form factors, and splitting operating systems at the time, this EMM (Endpoint Mobility Management) tool focused on delivering the same basic functional control across the spectrum of devices it supported.

Microsoft is not a company to miss a shift in the market. They released that as we moved into the late 2010’s and into 2020’s that business no longer wanted two products, one to manage devices onsite and one to manage them in the cloud. With this they began the process of taking the features from Microsoft’s System Centre Configuration Manager and merging them with the EMM tool, Microsoft Intune.

This process happened just in time to be ready for the world shifting events of Early 2020. The now mature product from Microsoft gave the best of Config Manager, Intune’s EMM and the fringe features of MDM and MAM that the suite had been dabbling with.

intune device management

So, the question then becomes, why are you not using it?

For nearly all business,Microsoft Endpoint Manager can play a huge part in ensuring:

1. All your devices controlled,

2. Windows is up to date,

3. patches and software are being deployed and managed.

This on its own takes away 3 key functions you may have existing systems in place to support. However, the largest success for Microsoft Endpoint Manager comes in the form of flexibility. Your users don’t need to be on your VPN, in your network or even in your country to get software updates or even new packages.

This is only then strengthened when we look at the white glove, of out of box experience which can be leveraged with Autopilot.

UEM Device managementImagine you never had to build a laptop again!!

Wouldn’t that just be great? Not only that, but imagine that if a device needed to be moved from user to user. Then you could remotely reset and deploy a fresh version of the operating system and all applications to the device, join it to the domain and have it ready to be reused.

Well with Endpoint Manager and Autopilot you can do just that! The core logic behind the approach is that you don’t need to touch a device to get it ready to use.

Now this can either be directly from the factory or on a previously managed device. This will reduce the time to resolution on support issues and ultimately free up you and your team to work on project that are more important.

With this process, gone are the days of creating a gold image having to run sysprep and then trying to configure the Out of Box Experience with an answer file. Microsoft has simplified this down to a steps-based process. This uses the latest image from Microsoft alongside an answer file based on the Microsoft Endpoint Manager interface, not on a text file. This combined gives you a great position to show business improvements from a system implementation.

Where can YOU make improvements?

The biggest question to ask yourself is where could you optimise your;

  • device management,
  • system imaging,
  • software deployments,
  • application installations and updates,
  • operating system updates
  • and device provisioning?

If the answer is that any of these could be improved, then Microsoft Endpoint Manager is the platform you need to be looking into.

These are just some examples of what Microsoft Endpoint Manager can do. I would be remised to say that the above is a fair representation of all that the suite has to offer. The product is massively impressive and continues to develop and grow as Microsoft as a company moves away from the legacy of its on premise-based solutions to a truly cloud driven SaaS approach.

I know taking this step might seem like a leap in certain circumstances. However, I am always available to discuss how you can leverage better device management for your business. As are the rest of the Technical Architecture team at Planet IT

Please feel free to reach out using the contact details below:

Contact me at – LinkedIn Message James Dell or Email : james.dell@planet-it.net

Call 01235 433900 or Email : architecture@planet-it.net

Windows 11. Huge Steps Forward, But The Death Of Many Devices

windows 11

Microsoft have announced Windows 11!

For now, we can ignore the fact that Microsoft promised that Windows 10 was the last Windows version…. and all the other misleading info around this new version even existing. Windows 11 is here, and it has LOTS of improvements and design changes.

However, this article is not to talk about those. As Windows users, we all know that the move from OS to OS can be hard. Businesses struggle to get the user base, applications and configuration from your current version of Windows to a new one. It can be a mammoth task!

You won’t have a choice to keep Windows 10

That said we know Microsoft will ultimately force your hand. In 2025 Windows 10 will lose support and join XP and 7 in the list of operating systems people continue to use even though they are not supported or safe.

The big change with Windows 11 is that a number of hardware items that were previously supported with Windows 10 will no longer be supported. This is what drove me to write this article. It means many businesses will need to replace a lot of machines. So, I wanted to highlight the devices you may have that are now on a limited life span, a ticking clock as it were, to the end of support.

The official Windows 11 requirements:

  • Two Process cores of 1Ghz or higher
  • 4GB of RAM
  • 64GB of Storage
  • TPM 1.2 or higher with Secure Boot Capabilities

Windows 11 devices

What this therefore means, is that Intel’s i3, i5 and i7 processors from the 6th and 7th get are not eligible to update to Windows 11. While on the AMD side all A and Fx Series processors are not supported. Ryzen 1000 and 2000 chips will also not support Windows 11.

Now this is a big change as Microsoft. In the past they have done their best to only remove a small number of devices from support. This was truefor upgrades to Windows 8, 8.1 and 10 all supporting the same devices which could run Windows 7.

What does that mean for my IT estate?

Audit now! You need to understand which devices you have that won’t be supported on Windows 11 and they need to enter a hardware refresh plan in the next 3 years. By 2025, these devices must be replaced.

For many this won’t be an issue. But for some education and small businesses, this is going to be a large finical burden. These changes can also hit companies using custom built PC’s which use hardware which may be from cross generations. There’s a chance these will not support the Windows 11 software.

If you are struggling to understand which devices will and won’t accept Windows 11, there is a tool from Microsoft which will tell you in your device is eligible to run the Windows 11 which you can get here: https://aka.ms/GetPCHealthCheckApp

If you would like to discuss with myself or any of the Technical Architecture team at Planet IT about how you can get ready for Windows 11 you can reach us usin:

LinkedIN: James Dell

Or email james.dell@planet-it.net

install windows 11

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