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Microsoft Azure Virtual Desktop to Modernise and Revolutionise Your UX

April 19, 2024/in Cloud, General, IT Security, Latest Tech, Microsoft, Microsoft Azure, Professional Services, Project Management, Remote Working, Security /by James Dell

In today’s fast-paced digital world, delivering a seamless user experience remains a top priority for IT Managers. The surge in remote work, BYOD and multi-device policies have increased the demand for efficient and secure virtual desktop solutions. This demand is a direct consequence of the shift toward a decentralised workforce. Enter Microsoft Azure Virtual Desktop (AVD) by Microsoft—an innovative cloud-based service. It revolutionises how organisations manage their desktop infrastructure and applications. By removing the complexities and challenges associated with legacy products. With a cloud-first approach, Microsoft assumes the responsibilities, leaving you to get on with your job!

Azure Virtual Desktop To Revolutionise Your UX

Gone are the days of grappling with the complexities of on-premises desktop management, or battling Remote Desktops, XenApp/ XenDesktop.

AVD brings forth a new era where desktops and applications are hosted in the cloud. This enables the users to enjoy a consistent and personalised experience from any location or device. Whether corporate-owned or a personal device, this centralised approach simplifies administration and offers scalability and flexibility to suit business demands.

Flexibility: AVD empowers users to access their desktops and apps remotely, fostering collaboration and productivity. Each user gets the same experience regardless of the device. This means that you can push applications and experiences to users on devices previously excluded from accessing your system, i.e., Apple iPads and Chromebooks.

Performance: Leveraging the robust infrastructure of Microsoft Azure, AVD ensures high-speed access to applications, regardless of the workload demands. This means you are leaning on one of the biggest providers in the cloud space.

Security: With features like Azure Active Directory integration and multi-factor authentication, AVD strengthens data protection, mitigating security risks associated with endpoint devices.

Management Simplicity: IT managers can centrally manage and deploy virtual desktops through the Azure portal, streamlining administrative tasks and reducing overhead. Leveraging tools like Nerdio to wrap around your AVD deployment can simplify this.

Cost Optimisation: By adopting a pay-as-you-go model, organisations can eliminate upfront hardware investments and optimise resource utilisation, resulting in long-term cost savings.

Real-World Applications Azure Virtual Desktop for UX

Across various sectors and organisations are leveraging AVD to transform their user experience:

Education: AVD facilitates seamless access to educational resources, enhancing the learning experience for students and faculty alike. If your education provider is looking for a BYOD, this is a great way to remove the hardware dependence on the process.

Healthcare: Healthcare providers rely on AVD to ensure secure access to patient records and critical applications, even in remote settings. Using Zero Clients from 10Zig, you can access the desktop experience quickly and securely, and it indeed follows users around.

Finance: Banks and financial institutions use AVD to enable remote work while maintaining compliance with industry regulations. Challenges around compliance and regulation have often been a barrier to progress, but not with Microsoft Azure Virtual Desktop leveraging the secure framework Microsoft Azure is built on and the protection of AVD, you can truly drop the legacy systems.

Best Practices for AVD Implementation

To ensure a successful AVD deployment, you should look to adhere to these best practices:

Assessment and Planning: Conduct a thorough assessment of infrastructure and user needs to design a tailored deployment strategy. Planet IT can help with this through our Free assessment of your DaaS solution and asses how to get you ready for the cloud.

Pilot Testing: Evaluate AVD performance and compatibility through a pilot program before full-scale deployment. This is best done with around 5% of your workforce, which includes users from across the spectrum of skills, roles, and use cases.

Security Measures: Implement robust security protocols to safeguard sensitive data and ensure compliance with regulations. Working with our team, we can understand your needs and translate them to Microsoft’s compliance and protection.

User Training: Provide comprehensive training and support to help users adapt to the new virtual desktop environment. This can be done via workshops, 1 to 1 sessions, training videos, and so much more. With a team of experienced trainers, we can help you maximise the experience and get all users ready to work.

Continuous Improvement: Monitor performance metrics and user feedback to optimise the AVD environment over time. This is critical with all aspects of Azure, and even more so when you are looking to make the most of Microsoft Azure Virtual Desktop.

To Conclude

Azure Virtual Desktop offers a compelling solution for organisations seeking to modernise their desktop infrastructure and enhance user experience. By embracing AVD and following best practices, you can unlock new opportunities for innovation and productivity while ensuring a secure computing environment for your workforce.

If you want to talk to our experts about how we can help your business review its environment and plan to move to the cloud. To find Out how Azure Virtual Desktop could make all the difference, please call 01235 433900 or email [email protected]. If you want to speak to me directly, you can contact me via DM or at [email protected].

The True Cost Of Migrating On-Premise Infrastructure To The Cloud

March 28, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by James Dell

An abstract image depicting the cost of migrating on-premise infrastructure to the cloud.

With the shift in cloud-based solutions showing no signs of slowing down, we often think about the true costs of cloud migration.

Organisations are enticed by the cloud’s promises of scalability, flexibility, and cost-efficiency. However, the decision to migrate presents some advantages, but it is also valid to note the drawbacks. Especially, when the actual cost can extend beyond the budget, for this reason, we see many businesses flip-flop between the two worlds. Confused and uncertain about the level of commitment and the lack of strategy, leadership is often faced with difficult decisions that can potentially harm the business.

In my experience, there is a lack of understanding of the scope: the benefits and the costs involved in making these choices. In this article, I delve into the multifaceted aspects of migrating on-premises infrastructure to the cloud, unravelling the true costs of migration, hoping to help you make an informed decision for your business.

So What’s Positive About Cloud Migration

Scalability and Flexibility:

The cloud enables organisations to scale resources dynamically according to demand. Unlike on-premises infrastructure, scaling often requires substantial upfront investment and time-consuming processes.

This agility enables businesses to adapt swiftly to fluctuating workloads, enhancing operational efficiency and boosting customer satisfaction. For the first time, we have such a large degree of flexibility; it requires a shift in mindset from the sizeable single server instances to the flexible containerised (load-balanced).

Cost-Efficiency:

Cloud computing offers a pay-as-you-go model, eliminating the need for hefty upfront capital expenditure on hardware and infrastructure. Additionally, organisations can benefit from economies of scale as cloud providers leverage their vast infrastructure to offer services at competitive rates. Moreover, the cloud reduces ongoing operational costs associated with maintenance, upgrades, and energy consumption, leading to long-term savings. This has never been more important with the growing cyber threats.

Some instances of lacking upgrades for legacy and patching can leave businesses at risk, now more than ever. Let’s explore this in more detail.

Enhanced Collaboration and Accessibility:

By migrating to the cloud, businesses transcend geographical boundaries and facilitate seamless team collaboration. Cloud-based tools enable real-time access to data and applications from any location, fostering productivity and innovation. This accessibility offers a more agile and responsive work environment, empowering employees to collaborate efficiently, irrespective of their physical location.

Improved Security and Disaster Recovery:

Cloud providers invest heavily in robust security measures and compliance frameworks to safeguard data against cyber threats and breaches. Additionally, cloud platforms offer built-in redundancy and disaster recovery mechanisms, mitigating the risk of data loss and ensuring business continuity by leveraging the expertise and resources of cloud providers and organisations,

If you think, “Nothing beats my 3-2-1 backup” and/or “My disaster recovery is better than the cloud”, then you are wrong! It takes a lot more technology and resources to come anywhere near the scalability and protection of the public cloud. You may get close, but it will always be at a different level than Microsoft, Amazon, or Google can offer in comparison for a fraction of the costs.

The Negatives Of Pushing Your Business Into The Cloud.

Hidden Costs and Vendor Lock-In:

While the pay-as-you-go model initially appears cost-effective, organisations may encounter hidden expenses associated with data transfer, storage, and bandwidth usage. Moreover, as businesses scale their operations on the cloud, they may become susceptible to vendor lock-in, wherein switching providers or migrating back to on-premise infrastructure entails significant complexity and cost. This dependency on a single vendor can limit flexibility and hinder strategic decision-making.

Performance and Latency Issues:

Despite advancements in cloud technology, organisations may encounter performance and latency issues, especially in scenarios where real-time processing and high throughput are paramount. The physical distance between users and cloud data centres can introduce latency, impacting application responsiveness and user experience. Additionally, shared resources in multi-tenant cloud environments may lead to performance degradation during peak usage periods, necessitating careful optimisation and resource allocation.

Compliance and Regulatory Concerns:

Migrating sensitive data and applications to the cloud raises compliance and regulatory challenges, particularly concerning data sovereignty, privacy, and industry-specific regulations. Cloud providers operate globally, which may conflict with jurisdictional requirements governing data residency and protection. Compliance with diverse regulatory frameworks demands meticulous planning, robust encryption, and contractual agreements to safeguard sensitive information and maintain regulatory compliance.

Dependency on Internet Connectivity:

The reliance on internet connectivity represents a fundamental vulnerability of cloud-based infrastructure. Organisations may encounter service availability and productivity disruptions due to internet outages or network latency issues. Moreover, data privacy and security concerns may deter businesses from fully embracing cloud solutions, for instance, regions with inadequate internet infrastructure or heightened cybersecurity risks.

Summary

Migrating on-premise infrastructure to the cloud entails a complex interplay of benefits and challenges, each significantly impacting operations’ overall cost and efficiency. While the cloud offers unparalleled scalability, flexibility and cost-efficiency, organisations must navigate potential downfalls, including performance issues, compliance concerns and dependency on internet connectivity. By conducting thorough analyses of regulatory requirements and implementing robust security measures, businesses can unlock the full potential of cloud computing while mitigating risks effectively. Ultimately, the actual cost of moving to the cloud transcends financial considerations, encompassing strategic, operational, and technological implications that shape the future trajectory of organisations in the digital age. The first step is the cloud migration assessment of a business. This is something that Planet IT can help with as a subject expert.

If you want to talk to one of our experts about how we can help your business review its environment and plan to move to the cloud, please call 01235 433900 or email [email protected]. If you want to speak to me directly, you can contact me via DM or at [email protected].

Read more about Cloud Implementation Strategy.

The Onion Approach to Cyber Security – Data Security Defence in Depth

March 15, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by James Dell

Shrek image on the abstract onion background.

In Shrek’s words (Well, sort of), “Onions have layers. “Cyber Security” has layers… You get it? They both have layers.” He has a point!

You may have heard of the term Defence-In-Depth. The principle is that the more “layers” of security, the better protected it will be from the threat actors who seek to affect your business, damage your workflow and disrupt your profitability. In the cyber security space, we often liken this approach to an onion, and I cannot liken anything to an Onion without seeing Donkey’s face as Shrek explains the principle of having layers!

In this article, we’ll peel back the layers (pun intended) to understand why having multiple security measures is crucial for safeguarding our valuable data. Most importantly, how and why your business, regardless of size, needs to be taking the onion seriously and ensuring you’re not leaving yourself woefully underprepared.

Having worked in the IT and Cyber Security space for over 15 years, I have seen first-hand the devastation, disruption and loss of business caused by a failure to take a layered approach to protection, so much so that I have even had the unfortunate pleasure of seeing well-established companies fold due to their lack of investment in cyber security.

The “defence in depth” strategy emphasises creating multiple layers of security around various components in your IT environment. Let’s explore these layers and understand their significance.

The Onion Approach To Cyber Security

Imagine an onion: it has concentric layers that wrap around its heart. Similarly, our data needs layers of protection. In this scenario, our data, our intellectual property, and our customers are the heart of our onion! However, we should consider the outside layers first, as they are the most vulnerable to the first attack.

People, The Human Layer (AKA The Human Firewall)

In any business, the most significant risk to your data security is always your people. We are all human, we all make mistakes, and therefore, we all need the training to understand how to reduce the risk you pose to the business and how best to protect the system you use every day. I call this the Human Firewall, the largest surface and the easiest to harden and develop. However, this is usually the most underdeveloped across all the businesses you see that have suffered a cyber attack. To build this layer, you should;

Implement strong Security Policies: Educate users about best practices, how the business expects them to interact with the systems and data and what could go wrong if they don’t.

Have strong Business Conduct Guidelines: Promote security awareness by giving the staff all the training to correctly use the system and strong guidelines on what happens when you fail to adhere to the expectations.

End User Training and Test: Test your users every month, train them every six months and don’t always use the same training and testing. You should have strong Phishing training, cyber security and data protection training in place that should involve regular assessments, training and re-evaluation. Don’t allow complacency.

Comply with Local Regulations: Ensure that your staff know the regulations and expectations of your operational locations, be that EU, UK, US or any other regional regulation; now, knowing is not a justification!

Physical Access: Locked Rooms and Restricted Areas

It goes without saying that the physical protection afforded to any office, data centre, server room, or workspace is critical to the implementation of reasonable security standards. It is also critical when we think about how we stop the bad actors from gaining entry to well-digitally protected systems. This is often an area where IT teams pass off the reasonability to facilitate or disregard interest in site management, but this should never be the case.

Secure physical spaces prevent unauthorised entry. You need to ensure that every server room door is locked, that all data centres have restricted access, and that access control mechanisms are deployed around your business with the correct level of entry and authority for all users, roles and responsibilities. This should be paired with CCTV and a valid security system.

Network Security: Fortifying the Digital Perimeter

This usually is where most IT professionals and business owners think cyber security starts and ends. This is simply not true. This is a big part of the puzzle, but at this point, we have already broken through two layers of the onion, and we are dangerously close to risking it all.

You need to consider the breadth of the solutions you choose when it comes to this layer, as we need to cover all points of ingress or lateral movement and not just consider the edge of the network. We will often see people think about the edge too much, forgetting the dissolving edge following the pandemic and moving to remote and hybrid work.

Local Area Networks (LANs): Secure switches, routers, and firewalls; this is the physical network. I would expect to see a robust firewall or SASE solution tied into a single well-respected vendor for switching with your internet provider in most cases offering you a robust router which is secure and outside of your DMZ and the direct risk profile of your business.

Wireless Networks: WIFI, it is all about Implementing strong encryption and access controls. You need to ensure that your WIFI does not allow access to business systems or devices that are not trusted. In this regard, you should use a well-known vendor, have at least user-based authentication, separate SSIDs for staff and guests, and have appropriate ACLs in place backed by your LAN.

Intrusion Prevention Systems (IPS): In most cases, this will sit on your firewall and detect and block suspicious network activity. However, when you move into the medical, pharma or bio-medical space then, you need to consider that you may require IPS internally in your network also to prevent insider lateral spread.

Remote Access Servers: There is always a case where someone needs to gain access to the system for legitimate reasons from outside your business. Implementing a tool like Azure Virtual Desktop or Windows 365 to provide secure and controlled access is critical.

Network Operating Systems (OS): If you want to be protected, you need to keep them updated and hardened. It goes without saying that if you are an ISO 27001, Cyber Essentials or CE Plus certified business, then this should be second nature to you. Once a device loses support from a vendor, this is a risk and must be removed from the system. There is no excuse for running a legacy operation system in 2024; you can use tools to virtualise legacy platforms, isolate them from the network and remove the underlying OS risk.

Voice Security: Protecting Communication Channels

This is often forgotten about. IT professionals on legacy will have passed the phone system to a 3rd party or another team. However, with the integration into tools like Teams, this becomes a thing of the past.

Private Branch Exchange (PBX), Voice Gateways and Voice Mail Services: Secure legacy phone systems by removing them from your core network and placing them on ACL-controlled VLANs with restricted access and locked-down ports. Using a solid network that uses Voice VLANS can go a long way to removing this risk. If your phone provider doesn’t know about this or how to do this, then they are stuck in the past. Security is key. All of this still applies if your phone system is hosted or running on someone else’s physical kit.

Unified Communication: Secure real-time communication with relevant user controls, physical restrictions and tools like conditional access and multi-factor authentication (MFA/2FA). You do not want a bad actor making calls from your platform and tricking your customers into thinking it’s you.

Endpoint Device Security: Covering All Devices

One of the most significant devices you own will be lower risk. Most, if not all, will have a strong Anti-virus and Anti-malware product in place that contains a Zero Trust approach and offers real-time protection. But this goes beyond simply slapping anti-virus products onto your laptops.

Printers, Scanners, Desktops, Laptops, Tablets, and Smartphones – each device needs protection; this should be two-fold. It should be enrolled into an MDM, restricted on the network in terms of its access and then protected by your AV tools and, if you can, protected by a 24/7 Managed Detection and Response service. 

Server Security: Safeguarding the Heart of IT

Then we get to the core of it, where your data sits and where the risk is highest. This applies if you are on-premise, in a data centre or in the cloud. You need to manage the risk and ensure that the core functions and protection and that you maintain good heart health!

Operating Systems (OS): Regular patches and security configurations. As I said above, this goes without saying. You need to have the protection in place, and this starts with regular patching. Even a 24/7 business needs to have downtime windows to ensure systems and patches are up to date. If you can’t do this then the architecture of your environment is wrong, and you need to look at role load balancing and expanding your operational system to allow for proper updates and patching.

Applications: You need to know not only what you are running but also who it is from, and when developing internally, use secure coding practices. Applications tend to be the weak link on a server and often are the gateways that threat actors use to enter a system. Having a regular patching cadence and reviewing who you are buying applications from is critical.

Databases: If you are storing data, it should have encryption, access controls, and auditing as a minimum, with the protection that is afforded to the data being as high as it can be without implementing tooling that prevents data access.

Why the Onion Approach Matters

Hardening the Target: By forcing intruders to navigate multiple security controls, we make it harder for them to reach our data. This will prevent them from getting the easy win. The more we can build breadth and depth in our defence, the less risk you have.

Risk Management: Balancing both security and performance is crucial. Too restrictive security affects flexibility, while leniency invites risks. However, no one has stood following a breach and said, “We had enough protection”, so look at the risk profile and really understand if you think you can accept a risk and how likely it is that a threat actor will see that risk as an open door.

Acceptable Risk Level: Evaluate the impact of vulnerabilities and the probability of events. The onion approach helps find the right balance but is not the complete answer. You will need to review, access, develop and grow your business.

In the complex realm of IT security, thinking of cyber security like an onion can guide you. Look to build layer by layer to develop a robust defence strategy and ensure your data remains safe.

So, embrace the onion approach—because cybersecurity is complex, just like Ogres, and at the end of the day, it’s for protecting what matters most.

Remember, security is a journey, not a destination, so keep building those layers!

If you want to talk to one of our experts about how we can help your business secure itself and the benefits the Onion approach could have for you, please call 01235 433900 or email [email protected]. If you want to speak to me directly, you can contact me via DM or at [email protected].

Microsoft Copilot for Security: Empowering IT Teams with AI-Driven Insights

March 14, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by James Dell

Organisations all face an uphill battle against sophisticated and ever-changing threats. As adversaries become more cunning and leverage AI and ML to deliver more complex attacks, defenders need innovative tools to stay ahead. This is where Microsoft Copilot for Security, a ground-breaking solution that combines the power of artificial intelligence (AI) with security expertise to enhance threat detection, response, and overall cybersecurity security posture, comes in. On the 1st of April Microsoft releases, to all Microsoft 365 customers, the ability to gain the intelligence of a threat analyst at the press of a button.

Understanding Microsoft Copilot for Security

What makes up Microsoft Copilot for Security? The product is built from Microsoft’s Copilot platform, leveraging their bespoke blend of the Open AI engine and the threat data they have from the world’s largest endpoint dataset, but it is so much more than that; here are some of the key components that makes Microsoft Copilot for Security different.

The Fusion of Language Models

At its core, Microsoft Copilot for Security is a fusion of two critical components: an advanced large language model (LLM) and a security-specific model. This unique blend allows it to understand and address security challenges effectively but without losing the human and natural level compute understanding gained via an LLM. By leveraging the vast amount of data generated daily (approximately 65 trillion signals) that Microsoft has access to because of its Defender, 365 and Windows platforms, Microsoft Copilot for Security distils relevant insights for you as a defender.

Guided Insights and Actionable Recommendations

Microsoft Copilot for Security acts as a trusted advisor, providing actionable guidance to security teams. Here’s how it works:

Signal Interpretation: The solution processes an array of signals, including threat intelligence feeds, network logs, and endpoint data. It identifies patterns, anomalies, and potential threats.
Contextual Summaries: Instead of drowning defenders in raw data, Microsoft Copilot for Security generates concise summaries. These summaries highlight critical events, vulnerabilities, and emerging risks.
Threat Prioritisation: Not all threats are equal. Microsoft Copilot for Security prioritises incidents based on severity, impact, and relevance. It ensures that defenders focus on what matters most.
Step-by-Step Playbooks: To empower junior staff, Microsoft Copilot for Security offers step-by-step playbooks. These guides simplify incident response, ensuring consistent and effective actions.
Reduced Response Time: With Microsoft Copilot for Security, response times shrink from hours to minutes. Defenders can swiftly investigate, contain, and remediate threats.

Integration with Microsoft Security Solutions

Microsoft Copilot for Security seamlessly integrates with the vast array of Microsoft security products, which many of you will be using or will have access to:

Microsoft Defender XDR: Prevents and detects cross-domain cyberattacks using AI-driven insights.
Microsoft Defender for 365: Pulling threat data from Microsoft Graph and your 365 environments to provide AI-driven insights.
Microsoft Sentinel: Collects security data from diverse sources (cloud, on-premises, and hybrid environments) and correlates alerts.
Microsoft Intune: Protects devices, enforces compliance, and mitigates threats across endpoints.
Microsoft Defender Threat Intelligence: Exposes suspicious infrastructure and provides dynamic threat feeds.
Microsoft Entra: Safeguards identities and secures access to resources.
Microsoft Purview: Ensures governance, protection, and compliance for data.

Empowering Defenders at Scale

Microsoft Copilot for Security democratises security expertise and puts it in the hands of all, regardless of your experience of exposure to the threats your business is seeing:

Natural Language Interaction: Defenders can converse with Microsoft Copilot for Security using natural language. It feels like having an AI-powered security expert by your side. This gives you the quickest route to the information you need while using the language you know rather than throwing logs at you.
Efficiency and Consistency: Junior security analysts benefit from guided playbooks, while senior experts offload repetitive tasks. The result is a more efficient and consistent security team.
Cloud-Based AI: Microsoft Copilot for Security operates in the cloud, enabling real-time updates and scalability. There is no agent to install, and no extra tools to host. This is all delivered as SaaS.

Microsoft Copilot for Security isn’t just a tool; it’s a force multiplier for IT Teams. By harnessing AI, contextual insights, and expert guidance, organisations can proactively defend against threats. As the threat landscape evolves, Microsoft Copilot for Security remains a steadfast ally, empowering defenders to protect their digital assets and maintain cyber resilience.

Remember: In the battle against cyber adversaries, having a Copilot can make all the difference.

If you want to talk to one of our experts about how we can help your business secure itself and make the most of AI and Microsoft Copilot, please call 01235 433900 or email [email protected]. If you want to speak to me directly, you can contact me via DM or at [email protected].

Cloud Security Posture Management, Why you need it!

February 2, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by James Dell

It’s time to discuss the importance of moving to an Opex model, the drive towards consumption-based usage and the impact on technologies like Microsoft Azure, as well as the importance of protecting Cloud resources and security when you move resources to the cloud. This article looks at how we put these principles into practice in Cloud Security Posture Management.

What is CSPM And Why Is It Important

Cloud security posture management (CSPM) is critical for any business moving its infrastructure to Microsoft Azure. CSPM helps organisations identify and remediate security risks in their cloud environments, to ensure their data and applications are protected. This rather preventative approach helps avoid any disasters!

When moving to the cloud, businesses must ensure that their security posture is robust and able to withstand the unique challenges of the cloud environment. Once you move to the cloud, you are placing only some, but not all, of the responsibility for the service provided.

In this shared responsibility model, the level of understanding of your risks is critical. This is why CSPM tools are so essential. They provide a comprehensive view of the security posture of an organisation’s cloud environment. It allows them to identify and address vulnerabilities and misconfigurations that could expose their data and applications.

Automation and Benefits Of CSPM

One of the greatest benefits of CSPM is the ability to automate the process of identifying and remediating security risks. Taking the human out of the equation often results in a better, faster, and more secure platform in the long term.

This is particularly important where the scale and complexity of the environment make it difficult for businesses to keep up with the constantly evolving threat landscape. CSPM tools can automatically scan the cloud environment for vulnerabilities and misconfigurations. This alerts security teams to potential risks and provides the information needed to take action.

CSPM also gives businesses greater visibility into their cloud environment, allowing them to monitor activity and detect unusual or suspicious behaviour. With the correct visibility, you can trust that the systems you have in place are configured and protected to the required standard.

The dynamic nature of the environment can make it difficult for businesses to keep track of changes and activities. CSPM tools provide real-time visibility into the cloud environment, allowing security teams to identify and respond to potential threats quickly. Being able to see who has made changes, what risks you have, and the overall nature of your cloud posture is invaluable.

Complying with Standards and Regulations

Many businesses are subject to strict regulatory requirements, and failure to comply can result in significant fines and reputational damage. CSPM tools can help businesses ensure that their cloud environment complies with relevant standards and regulations, reducing the risk of non-compliance. If your business needs to hit Cyber Essentials, ISO 27001 or PCI-DSS, then CSPM is the way to go

In summary, CSPM is essential for businesses moving their infrastructure to Microsoft Azure. It gives businesses the visibility, automation, and control they need to ensure their cloud environment is secure and compliant. By implementing a robust CSPM solution, businesses can protect their data and applications from threats, reduce the risk of non-compliance, and maintain the trust of their customers and stakeholders.

If you want to talk to one of our experts about how we can help your business secure its cloud environment and the benefits a CPSM could have for you, please call 01235 433900 or email [email protected]. If you want to speak to me directly, you can contact me via DM or at [email protected].

Microsoft 365 Copilot What’s New For 2024

January 30, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by James Dell

https://www.planet-it.net/wp-content/uploads/2024/01/Copilot-post.jpeg

In today’s fast-paced business environment, staying on top of your workload can be challenging. That’s where Microsoft 365 comes in. This AI-powered productivity tool is designed to help businesses of all sizes work smarter, not harder.

With the removal of the 300-user gap in January, this tool is now available to businesses of all sizes and will allow SMEs/SMBs to engage in the world of generative AI.

What is Microsoft Copilot?

At its core, Copilot 365 is a sophisticated processing and orchestration engine providing AI assistance. The software combines the power of large language models with data from your Microsoft Graph and the knowledge of the internet to help you work more efficiently. Something that no other tool can currently do. For instance, ChatGPT needs access to business data or the internet hence why the results are limited.

What is new in Copilot?

Since there has been so much change in January alone for Microsoft 365 Copilot, we list the top 10 list of features which transform the way, you work.

1. Intelligent search

Copilot 365 can help quickly find the information you need, whether it’s in your emails, chats, or documents. With its advanced search capabilities, you can quickly locate the information you need, even if it’s buried deep within your files. You no longer need to be a search wizard to break down the barriers of document locations.

2. Summarisation

Copilot 365 can summarise long documents or emails, so you can quickly get the gist of the content without reading through everything. It saves so much time getting to the core of the text and avoiding all the white noise.

3. Email drafting

Copilot 365 can help you draft emails, saving time and effort. Its advanced natural language processing capabilities can generate well-written emails that convey your message effectively.

4. Document generation

Copilot 365 can help you create documents, such as reports or presentations, using data from your Microsoft Graph. This can save you time and effort, allowing you to focus on more critical tasks. This is so powerful if you are in any role where you often produce reports which require a presentation, Copilot takes the work out of doing it.

5. Task management

Copilot 365 can help keep track of your tasks and deadlines, so you never miss an important deadline. With its advanced task management capabilities, you can easily organise your workload and stay on top of your responsibilities.

6. Meeting Scheduling

Copilot 365 can help you schedule meetings with your colleagues, considering everyone’s availability. With its advanced scheduling capabilities, you can easily find a time that works for everyone without going back and forth with multiple emails. With options like Follow Meeting and Copilot-driven notes, you get so much more from meetings!

7. Language Translation

Copilot 365 can translate text from one language to another, making communicating with colleagues or clients who speak a different language easier. With its advanced translation capabilities, you can easily bridge language barriers and communicate effectively. This is great for working with international partners and clients.

8. Voice commands

Copilot 365 can be controlled using voice commands so that you can work hands-free. With its advanced voice recognition capabilities, you c

an easily interact with the tool using your voice, allowing you to work more efficiently.

9. Personalisation

Copilot 365 can be customised to suit your needs and preferences. With its advanced Personalisation capabilities, you can tailor the tool to your specific requirements, ensuring it works how you want it to.

10. Integration with Microsoft 365

Copilot 365 is fully integrated with Microsoft 365, so you can use it seamlessly with the other tools in your productivity suite. This allows you to work more efficiently, easily switching between different tools without wasting time. No other tool can do this; this is where the power exists

In conclusion, Copilot 365 is a powerful tool that can help businesses of all sizes work more efficiently and effectively. With its AI-powered capabilities and seamless integration with Microsoft 365, it’s a must-have for any business looking to stay ahead of the curve. Whether you’re a small business owner or the head of a large corporation, Copilot 365 can help you work smarter, not harder.

If you want to talk to one of our experts about how we can help you get Copilot Ready, please call 01235 433900 or email [email protected]. If you would like to speak to me directly, you can reach out to me via DM or at [email protected]

Unleashing The Power Of Microsoft 365 Copilot

January 19, 2024/in ai, Backup, Cloud, connectivity, data, Education, General, IT Security, Latest Tech, Microsoft, microsoft 365, Security, Software, team, Technological Innovation Overview, Windows /by Lewis Kitchen

Microsoft Copilot for 365 is a chat-based tool that integrates into other 365 applications such as Microsoft Teams, Outlook, and SharePoint. It can learn and understand data from these locations, giving it the ability to answer questions, summarise documents, and more. Copilot is also integrated into the applications, allowing you to use it in real-time to draft emails, summarize emails or Teams chats.

Watch our webinar about unleashing the power of Copilot for your organisation

How will Copilot change the way we will work?

Microsoft Copilot for 365 won’t be coming after your job anytime soon. Copilot 365 is there to help make your job more efficient and effective by cutting down the time you would have spent reading unimportant emails or messages, drafting base documents and emails and so on. It will help you improve your time management skills, professionally write emails and recap your entire working days.

The security and compliance around Copilot

However, Microsoft Copilot 365 poses new security and compliance challenges for businesses as it has access to so much data. Examples of risk can involve data leaking to the wrong user or a compromised user which could be could be devastating.

Currently, Copilot has inbuilt rules and compliance policies to stop certain actions such as users requesting sensitive data like payslips or contracts. It also has built-in security to only show data that the user would be able to access natively.

It is on Microsoft’s roadmap to integrate this policy into Purview to allow IT admins greater control over copilot security.

If you are eager to harness the full potential of Microsoft Copilot 365 to elevate your business through AI integration in your daily operations, then please call 01235 433900 or email our team of experts at [email protected]. As your trusted Microsoft Solution Partner, we seamlessly guide you through every step – from licensing to integration – ensuring that your investment not only meets but exceeds expectations.

Webinar Recap: Microsoft New Commerce Experience – Big changes are coming!

October 8, 2021/in Cloud, Latest Tech, Microsoft, microsoft 365, Windows /by James Dell

This week, we hosted a Live Webinar where we outlined the upcoming changes to how Microsoft sell their licences and it affects organisation of all kinds – what Microsoft are calling their New Commerce Experience (NCE).

🚨 As a Microsoft Gold Partner. we were one of the first in the UK to present this. We were so early in fact, that only a couple of short hours after the webinar, Microsoft announced that they will be pushing back the release date for New Commerce Experience from October 14 2021 to January 2022! 🚨

The reality is, that it is still happening. This just gives us a little more time to decide on the licences that best suit your organisation.

So please still watch the webinar recording below. All the information is still key to making the right decision for your business. To ask any specific questions about your situation, reach out to your Planet IT account manager or email [email protected].

On the webinar, our resident Accredited Microsoft Experts, James Dell & Adam Harrison covered:

✅ The price increases for CSP licences.

✅ Open licensing is moving to CSP. How will this affect you?

✅ How the Enterprise Agreement resizing will affect you.

✅ How CSP licensing terms are changing.

✅ How these changes effect your existing licensing

Did you miss it? Or would you like to watch it again? Well, the good news is that we recorded it and you can check it out here:

Your Questions, Answered.

We received lots of questions throughout the webinar and did our best to answer them. Watch the recording to see if your questions would be answered at the end, however if you have any more, please reach out to James himself on 01235 433900 or email directly: [email protected].

Remember to ask him about our Microsoft 365 health Checks!

Backup Webinar Recap: The Uncomfortable Truths

May 4, 2021/in Backup, Cloud, Latest Tech, Microsoft, Remote Working, Security /by Michael Davey

This week, we hosted a Live Webinar based all around the Uncomfortable Truths about your Backups.

Our resident Backup guru, Michael Davey was joined by Arcserve expert, Steve Butterfield and between them they covered

✅ Microsoft 365 data protection

✅ Immutable storage & Ransomware Protection

✅ How are you storing your data & the 3-2-1 rule

✅ Scaling your infrastructure with Backup & DR

✅ How to combat storage creep

Did you miss it? Or would you like to watch it again? Well, the good news is that we recorded it and you can check it out here:

Your Questions, Answered.

We received lots of questions throughout the webinar. Unfortunately we weren’t able to answer them all during the live session so we have compiled them all and asked Michael and Steve to answer them again.

Remember, if you you would like to find out more about backup in general or speak about your own backups specifically, get in reach out to your Planet IT account manager, call 01235 433900 or email [email protected]

Would cycled tapes not be immutable being out of the drive most of the time?

Tape and especially WORM tape were the original air-gapped / immutable storage

While out of the drive then tapes are largely immutable outside of extremes involving strong magnets, But you do have to put them in the libraries to use them which brings two issues,

1. They are available to be overwritten while in the library.

2. They require manual intervention to remove/replace.

However, definitely a big improvement over no airgap.

What is the licensing model? Is it based upon per user for 365 and per source TB for onsite storage?

Universal licensing which runs on your own hardware or VM covers all data sources including O365 and so is

licensed per TB of protected data, no limits on retention and can be any mix of Physical machines, Virtual machines and O365

Per user licensing is also available and may be of interest if you are adding it to existing Arcserve licensing.

Per user or per TB licensing is available from our cloud (SAS Offering )subject to a max of 100 users per TB for capacity based licensing )

The reason people do Full backups is because incremental backups all depend on the previous ones , isn’t that a disaster waiting to happen with incremental forever ?

Our Incrementals act and restore like Full backups, they do not depend on any other incremental backup therefore one “Broken” incremental affects neither the incremental before or after it.

What is the most common security breach you see that can also impact backups?

I think Michael answered this but a stat for you from Sophos “The state of Ransomware 2021”

37% of the 5400 respondents surveyed were hit by Ransomware in the last year

Ransomware is still the major threat

A pretty bold statement was made “Completely Ransomware Safe” Can you back this claim with something factual?

Like Unsinkable ships, Completely ransomware safe is conditional on the type of attack i.e. Nothing is completely safe if Physical access is allowed for instance , however we believe that our Ransomware capability is the strongest and most complete in the industry and we are the only backup vendor to offer a Money Back Guarantee.

For 0365 backup only do we need an onsite appliance?

You have choice, You can purchase Arcserve UDP and have it protect O365 in the following ways

An Appliance running on Prem or in hosted Colo
Software running on your own hardware, VM or in your own public or private cloud instance
Software as a service running from our Cloud based from our Datacentre in Manchester or AWS in London ( Other Geo’s are available )

While On-Prem may seem an odd choice to some for a cloud based service, do remember the 3-2-1 rule and the fact that even in the event of an Internet or Azure outage you could still access your data locally. The main thing is it is held elsewhere so we would always caution against any service backing up O365 which is hosted in Azure

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To Conclude

Read More…

So What’s Positive About Cloud Migration

Scalability and Flexibility:

Cost-Efficiency:

Enhanced Collaboration and Accessibility:

Improved Security and Disaster Recovery:

The Negatives Of Pushing Your Business Into The Cloud.

Hidden Costs and Vendor Lock-In:

Performance and Latency Issues:

Compliance and Regulatory Concerns:

Dependency on Internet Connectivity:

Summary

The Onion Approach To Cyber Security

People, The Human Layer (AKA The Human Firewall)

Network Security: Fortifying the Digital Perimeter

Voice Security: Protecting Communication Channels

Endpoint Device Security: Covering All Devices

Server Security: Safeguarding the Heart of IT

Why the Onion Approach Matters

Understanding Microsoft Copilot for Security

The Fusion of Language Models

Guided Insights and Actionable Recommendations

Integration with Microsoft Security Solutions

Empowering Defenders at Scale

What is CSPM And Why Is It Important

Automation and Benefits Of CSPM

Complying with Standards and Regulations

What is Microsoft Copilot?

What is new in Copilot?

1. Intelligent search

2. Summarisation

3. Email drafting

4. Document generation

5. Task management

6. Meeting Scheduling

7. Language Translation

8. Voice commands

9. Personalisation

10. Integration with Microsoft 365

Watch our webinar about unleashing the power of Copilot for your organisation

How will Copilot change the way we will work?

The security and compliance around Copilot

Your Questions, Answered.

Your Questions, Answered.

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